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US military pharmacies have returned to full operations after overcoming the challenges posed by a significant cyberattack.
This comes after a cybersecurity breach in February targeted Change Healthcare, a leading provider of the Defense Health Agency’s prescription processing services. This attack disrupted the operations of military pharmacies nationwide, resulting in them manually processing prescriptions, with urgent cases receiving priority.
The Defense Health Agency announced that normal service had resumed as of April 2, following a joint effort to restore connectivity between military pharmacies and Change Healthcare. DHA spokesman Peter Graves said, “A cyberattack on Change Healthcare…was detected on February 21, 2024…As of April 2, 2024, normal operations have been restored for pharmacies at military clinics and hospitals.”
Graves added that beneficiaries who incurred expenses for prescriptions at Tricare network pharmacies during the outage might be eligible for reimbursement. They are advised to submit a claim to recoup these costs.
Initially, UnitedHealth Group, the parent company of Change Healthcare, suspected a nation-state was behind the cyberattack. However, it was later attributed to the cybercrime group BlackCat/ALPHV. In response to the cyberattack, the State Department has offered a reward of up to $10 million for information leading to the identification of individuals in leadership positions within BlackCat/ALPHV.