Already a subscriber? Make sure to log into your account before viewing this content. You can access your account by hitting the “login” button on the top right corner. Still unable to see the content after signing in? Make sure your card on file is up-to-date.
Chrysler has issued a recall for more than 330,000 Jeep Grand Cherokees this week, pinpointing a critical steering wheel defect.
The recall encompasses the 2021-2023 models of the Grand Cherokee, impacting an estimated 338,238 vehicles. The cause of the recall is a significant risk where the “upper control arm ball joint and steering knuckle” might detach from the steering wheel, leading to potential loss of vehicle control and an elevated risk of accidents. This problem was detailed in documents released by the U.S. National Highway Traffic Safety Administration (NHTSA).
Owners of the affected models are slated to receive notification letters by April 12, as part of Chrysler’s effort to mitigate the risk. In addition to direct communication, owners are encouraged to contact NHTSA for further information regarding the recall. To address the defect, authorized dealers will be providing replacements of the upper control arm pinch bolts at no cost to the vehicle owners. This measure is designed to prevent the identified risk and ensure the safety of the drivers.
This all comes after an investigation initiated in June 2023 led to the identification of the the issue. Despite the significant number of vehicles involved, there have been no reported accidents or injuries related to this defect as of January 2024.