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McDonald’s has faced a significant technology outage, impacting its operations and leading to temporary closures of some restaurants.

The Chicago-based fast-food giant confirmed the system failures were not the result of a cybersecurity attack but did not elaborate on the cause. In a statement, the company said, “We are aware of a technology outage, which impacted our restaurants; the issue is now being resolved. We thank customers for their patience and apologize for any inconvenience this may have caused.”

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Social media platforms saw various posts from McDonald’s international branches describing the extent of the disruption. McDonald’s Japan referred to it as a “system failure” affecting numerous stores across the country, while its Hong Kong branch mentioned a “computer system failure” that hindered online and kiosk orders. Downdetector noted a surge in reported issues with the McDonald’s app, indicating the widespread nature of the outage. Despite the challenges, some locations, including Bangkok, Milan, and London, reported a return to normal operations, with digital and cash transactions resuming.

Patrik Hjelte, the owner of several McDonald’s in Sweden, stated, “All McDonald’s restaurants are connected to a global network, and that is what’s messed up.”

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