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McDonald’s has faced a significant technology outage, impacting its operations and leading to temporary closures of some restaurants.

The Chicago-based fast-food giant confirmed the system failures were not the result of a cybersecurity attack but did not elaborate on the cause. In a statement, the company said, “We are aware of a technology outage, which impacted our restaurants; the issue is now being resolved. We thank customers for their patience and apologize for any inconvenience this may have caused.”


Social media platforms saw various posts from McDonald’s international branches describing the extent of the disruption. McDonald’s Japan referred to it as a “system failure” affecting numerous stores across the country, while its Hong Kong branch mentioned a “computer system failure” that hindered online and kiosk orders. Downdetector noted a surge in reported issues with the McDonald’s app, indicating the widespread nature of the outage. Despite the challenges, some locations, including Bangkok, Milan, and London, reported a return to normal operations, with digital and cash transactions resuming.

Patrik Hjelte, the owner of several McDonald’s in Sweden, stated, “All McDonald’s restaurants are connected to a global network, and that is what’s messed up.”


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